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This page contains the Terms and Conditions of Use of the SHOP elements of this website. The shop pages of 1805club.org are operated by The 1805 Club Trading Company Ltd (Co no 13702954). Please click on each heading below to jump to the relevant section.
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Terms of website use
This page (together with the documents referred to on it) informs you of the terms of use on which you may make use of our shopfront websites at https://1805club.org/shop , https://www.thetrafalgarway.org/shop and the Shopify site upon which these are based, https://the-trafalgar-way.myshopify.com/ (our site), whether as a guest or registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.
Information about us & Shopify
https://the-trafalgar-way.myshopify.com/ is a site operated by The 1805 Club Trading Company Ltd ("We"). We are registered in England and Wales under company number 13702954 and have our registered office at Oakleaf, Ludwells Lane, Waltham Chase, Hampshire SO32 2NP.
We are a limited company. Shopify Inc. and their associated partners, affiliates, divisions ("Shopify") is a web-based ecommerce platform which we use to run our online shops at https://1805club.org/shop and https://www.thetrafalgarway.org/shop.
The 1805 Club Trading Company Ltd carries out the commercial activities of The 1805 Club, a charity registered in England and Wales (No 1201272).
Accessing our site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. This extends to all our products. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site or our products and any associated material, whether digital or physical, for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Reliance on information posted
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
Our site changes regularly
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
Our liability
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Information about you and your visits to our site
We process information about you in accordance with our privacy policy which can be found via the link in the page footer. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
Transactions concluded through our site
Contracts for the supply of goods formed through our site or as a result of visits made by you are governed by our terms and conditions of sale which can be found below.
Uploads and entries made on our site
Whenever you make use of a feature that allows you to upload material to our site include information entered into editable fields, or to make contact with other users of our site, you must comply with all our policies. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.
Any material you upload or entries you make to the editable fields to our site will be considered non-confidential unless it forms part of our privacy policy, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose as we deem fit. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
Linking to our site
You may link to our product pages wherever they appear, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
You may link to any part of our site however we reserve the exclusive right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in all our policies.
If you wish to make any use of material on our site other than that set out above, please address your request to info@thetrafalgarway.org.
Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Jurisdiction and applicable law
The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
Copyright
All works including those that are deemed to be able to carry copyright under the Copyright, Patent and Designs Act 1988 including reference to any literary, dramatic, musical, artistic, typographical including typographical arrangements, sound or video recordings in accordance with all other known laws shall be deemed to be copyright protected by The 1805 Club. Any use of our material whether digital or physical including our products must strictly be used only with the express written consent of The 1805 Club, unless dictated otherwise by the current law within the U.K. If it comes to our attention that any violation of this clause has been made, you agree by using our site or our materials and without first obtaining our consent that you will indemnify The 1805 Club Trading Company Ltd and The 1805 Club against any loss suffered including but not limited to damage to reputation, this will include the indemnity of any legal fees that have been incurred with any associated action should you be found guilty of the same. If you are interested in making use of any of our material please email us at info@thetrafalgarway.org.
Shopify
We are hosted by Shopify an ecommerce platform that allows us to use their services, including but not limited to hosting, processing, storage, payment processing, interfaces and set-up to provide our goods and or services to you. You agree not to use our site in any way that may cause us to breach any terms of service we have between us and Shopify.
Variations
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.
Your concerns
If you have any concerns about material which appears on our site, please contact info@thetrafalgarway.org
Thank you for visiting our site.
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This page (together with the documents expressly referred in it, including our privacy policy and our terms of use) informs you about us and the legal terms and conditions ("Terms") on which we sell any of the products ("Products") listed on our website (our site) to you.
These Terms will apply to any contract between us for the sale of Products to you ("Contract"). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. Please note that by ordering any of our Products, you agree to be bound by these Terms and the other documents expressly referred to in it.
You should print a copy of these Terms or save them to your computer for future reference.
We amend these Terms from time to time. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time. These Terms were most recently updated on 12th December 2019.
These Terms, and any Contract between us, are only in the English language.
1.1 We (The 1805 Club Trading Company Ltd) operate the website https://the-trafalgar-way.myshopify.com/. We are a company registered in England and Wales under company number 13702954 and with our registered office at Oakleaf, Ludwells Lane, Waltham Chase, Hampshire SO32 2NP.
1.2 To contact us, please email us at info@thetrafalgarway.org or webmaster@1805club.org.
1.3 We host our site with an ecommerce platform known as Shopify Inc. and their associated partners, affiliates, divisions ("Shopify") any terms they may have in place may also form part of this contract, please see their site for further details about their policies at www.shopify.com
2.1 The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.
2.2 Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions and measurements indicated on our site have a 5% tolerance.
2.3 The packaging of the Products may vary from that shown on images on our site.
2.4 All Products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the Product you have ordered is not available and we will not process your order if made.
Your use of our site is governed by our Terms of Use and Privacy Policy. Please take the time to read these, as they include important terms which apply to you.
We only use your personal information in accordance with our Privacy Policy. Please take the time to read this, as it includes important terms which apply to you.
This clause 5 only applies if you are a consumer.
5.1 If you are a consumer, you may only purchase Products from our site if you are at least 18 years old.
5.2 We intend to rely upon these Terms and any document expressly referred to in them in relation to the Contract between you and us. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these Terms to be confirmed in writing.
5.3 As a consumer, you have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
This clause 6 only applies if you are a business (including schools and colleges).
6.1 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our site to purchase Products.
6.2 These Terms and any document expressly referred to in them constitutes the entire agreement between you and us. You acknowledge that you have not relied on any statement, promise or representation made or given by or on behalf of us which is not set out in these Terms or any document expressly referred to in them.
7.1 Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
7.2 After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 7.3.
7.3 We will confirm our acceptance to you by sending you an e-mail that confirms that the Products have been dispatched ("Dispatch Confirmation"). The Contract between us will only be formed when we send you the Dispatch Confirmation.
7.4 If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because of an error in the price on our site as referred to in clause 13.5, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount as soon as possible.
8.1 We may revise these Terms from time to time in the following circumstances:
(a) changes in how we accept payment from you;
(b) changes in relevant laws and regulatory requirements
8.2 Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us.
8.3 Whenever we revise these Terms in accordance with this clause 8, we will keep you informed and give you notice of this by stating that these Terms have been amended and the relevant date at the top of this page.
This clause 9 only applies if you are a consumer.
9.1 If you are a consumer, you have a legal right to cancel a Contract under the Consumer Protection (Distance Selling) Regulations 2000) during the period set out below in clause 9.3. This means that during the relevant period if you change your mind or for any other reason you decide you do not want to keep a Product , you can notify us of your decision to cancel the Contract and receive a refund. Advice about your legal right to cancel the Contract under these regulations is available from your local Citizens' Advice Bureau or Trading Standards office.
9.2 However, this cancellation right does not apply in the case of:
(a) any made-to-measure or custom-made products;
(b) newspapers, periodicals or magazines;
(c) perishable goods, such as food, drink or fresh flowers;
(d) software, DVDs or CDs which have a security seal which you have opened or unsealed
9.3 Your legal right to cancel a Contract starts from the date of the Dispatch Confirmation, which is when the Contract between us is formed. If the Products have already been delivered to you, you have a period of 7 (seven) working days in which you may cancel, starting from the day after the day you receive the Products. Working days means that Saturdays, Sundays or public holidays are not included in this period.
9.4 To cancel a Contract, you must contact us in writing by sending an e-mail to info@thetrafalgarway.org. You may wish to keep a copy of your cancellation notification for your own records.
9.5 You will be responsible for the return cost of the item to us. We will process the refund due to you as soon as possible and, in any case, within 30 calendar days of the day on which you gave us notice of cancellation as described in clause 9.5. If you returned the Products to us because they were faulty or mis-described, please see clause 9.6.
9.6 If you have returned the Products to us under this clause 9 because they are faulty or mis-described, we will refund the price of a defective Product in full, any applicable delivery charges, and any reasonable costs you incur in returning the item to us.
9.7 We refund you via Paypal, on the credit card or debit card used by you to pay, or where appropriate we may send you a cheque to cover the amount.
9.8 If the Products were delivered to you:
(a) you must return the Products to us as soon as reasonably practicable;
(b) unless the Products are faulty or not as described (in this case, see clause 9.6), you will be responsible for the cost of returning the Products to us;
(c) you have a legal obligation to keep the Products in your possession and to take reasonable care of the Products while they are in your possession.
9.9 Details of your legal right to cancel and an explanation of how to exercise it are provided in the Dispatch Confirmation.
9.10 As a consumer, you will always have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by the returns policy in this clause 9 or these Terms. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.
10.1 Your order will be fulfilled by the estimated delivery date set out in the Dispatch Confirmation, unless there is an Event Outside Our Control. If we are unable to meet the estimated delivery date because of an Event Outside Our Control, we will contact you with a revised estimated delivery date.
10.2 We aim to deliver your goods within five weeks prior to the date of the booked activity. You must ensure that you purchase the products within adequate time to ensure delivery to reach you within this time frame.
10.3 Upon purchase to ensure you receive your goods and/ or services within a timely manner, you must provide us with an indication of the date and time you are likely to hold your activity. For the performance of this clause such a date and time will be considered the date of activity.
10.4 Due to the nature of our products delivery from the point of purchase may take 15 Working Days not including weekends, or public holidays.
10.5 Delivery will be completed when we deliver the Products to the address you gave us.
10.6 If no one is available at your address to take delivery and the items have been returned to us we will inform you of this, so we can arrange redilvery. A charge for redelivery may apply at our discretion.
10.7 The Products will be your responsibility from the completion of delivery.
10.8 You own the Products once we have received payment in full, including all applicable delivery charges.
10.9 We may depending on the product or service purchased provide you with digital copies and organisers instructions so that preparation may be made prior to holding your event or activity. However this shall be at our discretion.
10.10 All deliveries shall be made by standard untracked post to your destination as part of the purchase price unless you have specifically purchased premium tracked delivery.
11.1 You may place an order for a product from outside the UK.
11.2 All deliveries to the UK and Europe shall be made by standard untracked post to your destination as part of the purchase price unless you have specifically purchased premium tracked delivery.
11.3 Deliveries to the rest of the world shall carry an extra postage charge you shall be informed of this, prior to dispatch.
12.1 The prices of the Products will be as quoted on our site from time to time. We use our best efforts to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system. However if we discover an error in the price of Product(s) you ordered, please see clause 13.4 for what happens in this event.
12.2 Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed with a Dispatch Confirmation.
12.3 The price of a Product only includes standard untracked delivery to your destination. Unless you have purchased premium tracked delivery as an extra.
12.4 Our site contains a number of Products. It is always possible that, despite our reasonable efforts, some of the Products on our site may be incorrectly priced. We will normally check prices as part of our dispatch procedures so that:
(a) where the Product's correct price is less than the price stated on our site, we will charge the lower amount when dispatching the Products to you. However, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price; and
(b) if the Product's correct price is higher than the price stated on our site, we will contact you in writing as soon as possible to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing.
13.1 You can only pay for Products using Paypal, a debit card or credit card. Paypal permits the use of all major cards. However we do not guarantee that all cards will necessarily be accepted.
13.2 We may agree to invoice you for the amount due. In such circumstances you must purchase at least two months prior to the intended date of activity.
13.3 We reserve the right not to dispatch goods until the amount due is paid in full.
This clause 14 only applies if you are a business customer.
14.1 You may as a business purchaser use our products internally or re-sell them.
14.2 Nothing in these Terms limits or excludes our liability for:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation;
(c) breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or
(d) defective products under the Consumer Protection Act 1987.
14.3 Subject to clause 16.2, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:
(a) any loss of profits, sales, business, or revenue;
(b) loss or corruption of data, information or software;
(c) loss of business opportunity;
(d) loss of anticipated savings;
(e) loss of goodwill; or
(f) any indirect or consequential loss.
14.4 Subject to clause 16.2 and clause 16.3 , our total liability to you in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Products.
14.5 Use of our products is made "at your own risk". We do not guarantee the safety or security of all or part of our products or the consequences of the instructions contained within our products. Each party shall be deemed to be solely responsible for themselves. "At your own risk" shall be construed to include (non-exhaustive list) loss of property, damage to property, injury or accident, any problem or issue that may arise on trails including the organisation, management and misconstruction or lack of clarity of instructions.
14.6 Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.
14.7 If the goods and or services you have received are not those you ordered, we will agree to refund you the part or whole of those that are incorrect, and pay for the postage and associated return cost to us of the same.
14.8 You agree to notify us immediately if an error has been made and within 24 hours of receipt of the same. We shall not be liable for any loss that may result.
14.9 We will refund you on the credit card or debit card used by you to pay, or where appropriate we may send you a cheque to cover the amount.
This clause 15 only applies if you are a consumer.
15.1 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.
15.2 We supply the Products for domestic and private use. You agree not to use the product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
15.3 We do not in any way exclude or limit our liability for:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation;
(c) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
(d) any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and
(e) defective products under the Consumer Protection Act 1987.
16.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 19.2.
16.2 An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport..
16.3 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:
(a) we will contact you as soon as reasonably possible to notify you; and
(b) our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.
17.1 When we refer, in these Terms, to "in writing", this will include e-mail.
17.2 If you wish to contact us in writing, or if any clause in these Terms requires you to give us notice in writing, you can send this to us by e-mail or by pre-paid post to The 1805 Club Trading Company Ltd at Oakleaf, Ludwells Lane, Waltham Chase, Hampshire SO32 2NP or via email at info@thetrafalgarway.org. We will confirm receipt of this by contacting you in writing, normally by e-mail. If you are a consumer and exercising your right to cancel under clause 9, please see that clause 9 for how to tell us this.
17.3 If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.
17.4 If you are a business, please note that any notice given by you to us, or by us to you, will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
18.1 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. We will always notify you in writing or by posting on this webpage if this happens.
18.2 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
18.3 This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.
18.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
18.5 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
18.6 If you are a consumer, please note that these Terms are governed by English law. This means a Contract for the purchase of Products through our site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction.
18.7 If you are a business, these Terms are governed by English law. This means that a Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), will be governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
18.8 Where the terms of this contract and those of Shopify are contradicting these terms shall apply as between you and us unless stated otherwise.
18.9 We will not file a copy of the Contract between us.
CANCELLATION AND REFUNDS - A SUMMARY
(For full terms regarding refunds please refer to our Terms of Sale (see footer))
Cancellations prior to dispatch
Orders may be cancelled and refunded in full until the point of dispatch. For most products this is directly after order placement, however if you contact us and goods have not yet been shipped, then we will cancel the shipment and refund you. To cancel an order and receive a full refund, customers must email info@thetrafalgarway.org with their order reference number, name and invoice address. Once the refund is approved arrangements will be made to credit you, in the first instance using the original method of payment.
How refunds are made
We refund you via Paypal on the credit card or debit card used by you to pay, by bank transfer, or where appropriate we may send you a cheque to cover the amount. We will process the refund due to you as soon as possible and, in any case, within 30 calendar days of the day on which you gave us notice of cancellation.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@thetrafalgarway.org.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@thetrafalgarway.org so we can make appropriate arrangements to replace the item. We will usually require the original shipment to be returned to us for inspection before any exchange or refund can be issued. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Shipping
To return your product, you should mail your product to: The 1805 Club Trading Company Ltd, c/o 30 Kings Road, Salisbury SP1 3AD, UK. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
YOUR CANCELLATION AND REFUND RIGHTS IF YOU ARE A CONSUMER
This section only applies if you are a consumer.
If you are a consumer, you have a legal right to cancel a Contract under the Consumer Protection (Distance Selling) Regulations 2000) for a period of seven days after receipt of the Product. This means that during the relevant period if you change your mind or for any other reason you decide you do not want to keep a Product, you can notify us of your decision to cancel the Contract and receive a refund. Your legal right to cancel a Contract starts from the date of the Dispatch Confirmation, which is when the Contract between us is formed. To cancel a Contract, you must contact us in writing by sending an e-mail to info@thetrafalgarway.org or please contact our Customer Services telephone line on 07817 401403. You may wish to keep a copy of your cancellation notification for your own records.
If you have returned the Products to us because they are faulty or mis-described, we will first offer to replace or exchange the item. If a return and refund is subsequently agreed, we will refund the price of a defective Product in full, together with any applicable delivery charges, and any reasonable costs you incur in returning the item to us.
Returning products
If you are returning products to us it should be done as soon as reasonably practicable. You will be responsible for the cost of returning the item to us, unless the Products are faulty or not as described. You have a legal obligation to keep the Products in your possession and to take reasonable care of the Products while they are in your possession .
Details of your legal right to cancel and an explanation of how to exercise it are provided in the Dispatch Confirmation.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://1805club.org/shop, https://www.thetrafalgarway.org/shop and the Shopify site upon which these are based, https://the-trafalgar-way.myshopify.com/ ("the Site")
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
- Google Analytics
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (via Paypal), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share your Order Information with our fulfilment partners to enable them to deliver your products. Our fulfilment partners are:
Dennis Maps Ltd, Unit 2, Grove Lane, Frome, Somerset BA11 4T
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at webmaster@1805club.org or by mail using the details provided below:
The 1805 Club Trading Company Ltd
[Re: Privacy Compliance Officer]
Oakleaf, Ludwells Lane, Waltham Chase, Hampshire SO32 2NP
Regular updates from The 1805 Club’s Chairman. See the archive.
Visit Admiral Lord Nelson's own blog www.admiralnelson.org.